Shipping policy
Shipping Policy
Thank you for shopping with NoorMart. We are committed to delivering your order quickly, safely, and efficiently.
Order Processing
-
Orders are processed within 1–2 business days after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
-
Standard Delivery: 3–7 business days (depending on your location).
-
Delivery times may vary during holidays, sales, or due to unforeseen courier delays.
Shipping Charges
-
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
-
We may offer free shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive tracking information (where available) so you can monitor your shipment.
Delivery Information
Please ensure that your shipping address and contact details are accurate. NoorMart is not responsible for delays or failed deliveries caused by incorrect shipping information.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact our customer support as soon as possible. We will work with the courier service to resolve the issue promptly.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We're always happy to help and ensure you have a smooth shopping experience.